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* CUSTOMER SERVICE REPRESENTATIVE - CALL CENTER - GERMAN LANGUAGE
Guten tag!
Required fluent knowledge of German language - minimum B2.
Required communicative knowledge of English language.
Work in an international environment for global companies - Facebook, Microsoft, Philips, Netflix, Ebay, Zalando, Wish, etc.
A fantastic working atmosphere.
40 hours per week.
Reimbursement of your initial flight expenses.
Free membership in football, volleyball team, language lessons and much more. :)
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Cosmoworker is certified, international employment agency located in Poland.
Since 2006 we have been successfully providing our clients with best candidates for the job.
We have many job vacancies in different sectors in the Netherlands, Belgium, Germany, the Czech Republic, Portugal and Poland.
JOB DESCRIPTION:
Tasks:
- As a Customer Service Representative, together with your colleagues, you will provide warm, friendly and personal customer service to customers by e-mail, chat or phone in German language.
- Placing orders from customers on the online shopping website.
- Assistance with concerns regarding payment transactions and shipping.
- Support the customers before, during and after purchase.
- Look proactively and with the help of the team, to improve the customer experience at each interaction.
Requirements:
- Required fluent knowledge of German language - minimum B2.
- Required communicative knowledge of English language.
- High communication skills.
- Experience in call center work will be an asset.
We offer:
- Legal work based on German employment contract for a long period of time,
- Work in an international environment for global companies - Facebook, Microsoft, Philips, Netflix, Ebay, Zalando, Wish, etc.
- A fantastic working atmosphere.
- Remuneration 1560-1600€ gross per month our 1180-1240€ gross with our accommodation (depending on the project),
- 40 hours per week on a rotational shift pattern from Monday to Sunday, 07:00h to 22:00h.
- 22 days of holiday per year.
- Fixed-term, renewable employment contract.
- Initial contract with a duration of 12 months.
- Permanent employment contract after 3 years.
- Private health insurance after 6 months of contract signature (additionally to the standard insurance).
- Airport pick-up and administrative assistance with your registration in Germany.
- Reimbursement of your initial flight expenses.
- Yearly complementary two-way flight ticket back to your home country.
- Accommodation in one of our company’s shared apartments.
- Free transport.
- Intensive training - compensation 185€.
- Cheap costs of living.
- Free membership in football, volleyball team and other sport activities.
- Free language lessons, cooking lessons and much more. :)
- Training period is two weeks from Monday to Friday and it has aduration of 8 hours per day and include:
-Integration in to the team.
-Training for new computer software programs.
-Comprehensive product training about products and services of theclient.
-Customer management training for telephone, e-mail and chat contact.
-On-the-job training and independ entimplementation of training content.
COMPLETE APPLICATION FORM ON OUR WEB SITE.
COSMOWORKER > JOB OFFERS
APPLY.
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Call:
0048 61 250-4-250 international
0049 32 221-0-920-35 from Germany
0032 28 087-3-30 from Belgium
0031 47 578-8-114 from the Netherlands
Monday - Friday: 9:00 - 17:00
or write:
in response to the message you receive on your mailbox after you submit your application for the job offer.
7 days a week, 24h / day
Thank you for interest in our offer.
Cosmoworker Team
This offer is a job offer based on a German employment contract.
We reserve the right to reply to selected applications.
Recruitment and employment agency, certificate no. 3146
2017 ⓒ